Please note that if you want to speak or complain to this creditor, you need to contact them directly. We’ve added their contact details below. We (Debt Line) can only help you with your creditors if you’ve entered into a debt solution (for example, a Debt Management Plan) through us.

NatWest has been part of The Royal Bank of Scotland Group since 2000.

They have over 8.5 million customers and provide products and services ranging from current accounts and personal loans through to credit cards and insurance.

The Financial Ombudsman service reported that in the 1st 6 months of 2010, NatWest were the 6th most complained about finance company in the UK, having received 2,810 complaints about the bank. 43% of these complaints being ruled in favour of the customer.

If you're struggling to repay NatWest debt,  fill in our simple form on the right and we’ll call you back to see if we can help.

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Here’s some information we’ve collected about this creditor. Please note this information may not be up to date and was accurate at the last time we updated it (September 2011).

Company Name - Natwest

  • Company Address
  • Credit Management Services
    Payment Processing
    Kendal Court
    Ironmasters Way
    TF3 4DT
  • Reg Company Number
  • 929027
  • Parent Company
  • Royal Bank of Scotland Group
  • Consumer Credit Licence
  • 3904
  • Website
  • What do our customers think

Reviews for Natwest

Recent Reviews

11 customers have reviewed this creditor.

Average reviews rated Natwest

  • rachael 06/07/2012   14:11:24
    "natwest are unhelpful disgraceful sharks"

    I was a student in financial difficulty and despite being on a debt management plan and making regular substantial payments they took me to court without adequate comunication and sesicured a ccj. They then took me to court again to attach debt to land registry of my home but this time i challenged and they lost. Despite now being free i am left with this ccj on record affecting my prospects of a move all because they didnt accept my monthly psyments thst i could afford which was over 165 pounds per month. They should be ashamed. The customer service is the most shocking i have ever experienced. They are unprofessional unhelpful shsrks they neef dtriking off

    Submit Comment
  • Shirley Rowarth 18/02/2012   16:24:38
    "Credit card"

    I have been charged interest three times on a closed credit card with a fully paid off balance! Next stop, ombudsman and official complaint.

    Submit Comment

9 more reviews  show all

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