Debt collectors

Debt collection/Debt recovery companies are businesses that ‘collect’ or ‘recover’ debt payments owed by customers to another company, for example a bank or utilities provider. There are two reasons why companies such as CK Edrupt & Co Solicitors or Redcastle Recoveries are chasing you for payment: they’ve been instructed to do so by a company you owe money to or they’ve actually bought your debt off that company.

A debt collector’s job is to secure payments; where they’re working on someone’s behalf, they earn a commission for the debts they recover and where they’ve bought the debt, they need to make sure they get their money back. Their business model is usually reflected in their approach: From our customers we know that the letters and phone calls they receive from them can be harassing, even threatening. These companies will try very hard to make you repay the full amount and often won’t stop chasing you.

If you’re feeling harassed by a debt collection company and want us to deal with them on your behalf, fill in our simple form on the right and we’ll call you back to see if we can help.

We never charge you any upfront fees for our initial advice and will only recommend a solution that is right for you based on your circumstances. To find out more about our fees, please click here.

Just to let you know, you can find out more about managing your money and getting free debt advice from the Money Advice Service.

Request a callback

Speak to a DebtLine adviser and take back control of your debts.

How much debt do you have? £100

Key Information and Fees

We never charge you any up front fees for initial advice. Read more about our fees here.